This guide will show you  how   allocate  a part payment against an invoice, for instances where a customer is wanting to pay off an invoice over time.

If the customer is a cash customer (Account Info is CASH), the invoice type will need to be changed to ACCOUNT. This enables the invoice to be processed with a balance due amount, which can be paid off in the future.

Once the invoice has been processed, it will show a balance due amount. You can then allocate the part payment against the invoice to reduce the balance.

1.       Click on the ‘+’ icon at the top right of the page and select Customer Payment from the  dropdown  menu;

2.       Search for the customer and double click to select;

3.       Click on the green search icon to bring up a list of invoices with outstanding balances;

4.       Click on the invoice to be paid. Please note that only processed invoice(s) will appear on the list. Then click on the green ‘Select’ button;

5.       Enter the payment details;

•          Change post date if necessary
•          Click into the Applied Amount field to enter the amount being paid
•          Select the Payment Method
•          Click the green Apply button
•          Click Process to process the payment

6.       The invoice details will now show the amount of the invoice and the balance owing;